Start here if you’re locked out: Account password vs. vault password — which is which? It’s the most common point of confusion, and the answer determines everything else.
Signing in, the two passwords, and recovery codes.
Adding entries, scanning documents, search, and My Assets.
Inviting family and controlling what they see.
Plans, payments, and cancellation.
What happens to your vault when you’re gone.
What zero-knowledge encryption means for you.